The healing power of reciprocal care
A patient and nurse talk about what their relationship means to them
“I look forward to coming here. You're coming into a very friendly, trusting environment. There’s a lot of laughter and connectedness.“ This is a healing environment, not just through dialysis, but through interactions and the way you talk to each other.
“It’s a natural two-way energy: the openness, the friendliness and the cheerfulness - and their ability to work personally with you – it's a two way relationship.”